1. Preparation: Set an objective
2. Open: Build rapport and state the purpose of meeting
3. Perceptions/Needs: Let the employee talk first and only then give perceptions
4. Identify and Remove Obstacles: This is where you get into mutual problem solving
5. Close/Acton Step: Agree to next steps and be sure to cheerlead!
6. Follow Up: Set a follow up date
Following these steps will add structure and consistency in your coaching sessions. And that, as Martha Stewart would say, “Is a Good Thing…”!
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